
Our staff are our brand ambassadors and our unsung heroes. We wish to dedicate this page to their good work and for them to know that they are most appreciated by both ThaiExpress and the customers.
I went to ThaiExpress with my friend and I was coughing quite badly, hence my friend requested for 2 glasses of ice water. However, the service crew offered a suggestion that I should drink warm water instead as I am coughing badly. I was extremely pleased by her actions as she shows care and concern for her customers. She was tactful too.
Mr Jevon, 29 July 2010 – Plaza Singapura
… The both of them were also consistently attentive that all guests were comfortable with their meals and their experience over dinner. This is a rare quality that we have seldom experienced with service staff in Singapore.
We are immensely appreciative of the service and we will definitely continue to be your customers going forward.
Mr Cowan and Ms Celeste, 21 July 2010 - Paragon
… He show great passion in his work and explained very detailed on our enquiries on the ThaiExpress membership card. I feel that he has showed great interest in his job and makes me feel like re-visiting ThaiExpress again.
Ms Cendy, 30 June 2010 – Marina Square
I would like to say "Thank You!” to ThaiExpress for giving me and my loved ones the best service we ever experienced, especially from the young lady at your Esplanade Mall outlet. Though it was during peak hours, she handled the customers in a nice way; she is very energetic, friendly and approachable. KUDOS!
Ms Lyn, 19 June 2010 – Esplanade Mall
… What really impress me is that she will go to every table and ask if the food is nice, have a small talk with the customers and serve the food with smiles. She behaves as though we are friends to her.
Ms Irene, 6 July 2010 – Iluma
… I was pleasantly thrilled by the service of one of your staff. What astounded me further was the fact that he was hearing-impaired but still delivered an exemplary level of customer service. Staff like him are hard to come by and their efforts should be duly recognized.
To sum it off, the food coupled with the customer service made a lasting impression and I would definitely be looking forward to my next meal at ThaiExpress!
Mr Terence, 10 June 2010 – Siglap Springvale
… He is an extremely warm, sincere and friendly man and service was impeccable. He gave us the feeling as if we were old friends without being fake. We enjoyed the food, my husband loved the olive rice and your portions are huge. I love the fried stuffed chicken wings!
We decided to sign up for the privilege card as Jeremy explained the terms and conditions very well to us. You have attentive and friendly staff at the United Square branch. I will definitely be back to try out more of your food and experience the good service!
Ms Mae, 28 June 2010 – United Square


